Scroll Top

We Are Metro
Metropolis' commitment to deliver “ZERO RESISTANCE” service

The Metro Commitment​

At Metropolis Passenger Logistics, we are committed to delivering “Zero Resistance” service, ensuring seamless travel solutions for every client—from corporate leaders to individuals celebrating life’s special moments. Our team provides ground transportation to over 5,000 destinations worldwide, offering everything from luxury rides to unique local experiences. With our C.A.R.E.S. service principles and sustainable business practices, we strive to deliver not only exceptional service but also a positive environmental and social impact. Wherever you need to go—locally, nationally, or globally—Metropolis keeps you moving with care and precision.

Our Mission Statement
Our team’s commitment to deliver customer satisfaction is our number one priority. Metropolis will always do our best to accommodate client requests, but more importantly our team of professionals will always ask what we can do to support your ground transportation needs locally…nationally…globally!
Our Services
Seamless Transportation Solutions Tailored for Every Occasion
Air, Rail, & Port Services

Whether it’s an early airport transfer, catching a train, or heading on a family cruise, Metropolis has you covered. With access to over 5,000 transportation centers worldwide, our global fleet ensures seamless connections for every journey.

Roadshow, Tours, & Clinical Trials

In the fast-paced world of roadshows, clinical trials, and VIP tours, you need a reliable partner. From our expert roadshow team to specially trained chauffeurs, we ensure your IPO, product launch, or tour is handled seamlessly.

Shuttle
Management

From corporate parking lots to private events, Metropolis designs and manages shuttle programs for both short-term needs and long-term contracts. Backed by over 55 years of expertise, our team ensures seamless shuttle operations.

Conventions & Conference

When our clients hold meetings, there’s no need to contract a DMC in cities requiring transportation. Our vetted, diverse partner network ensures consistent service levels and streamlined billing through one vendor instead of multiple.

Memorable Moments & Special Events

Transportation may not be the most exciting part of planning, but it’s one of the most important! Let Metropolis handle the logistics with options to fit your budget and style. Our expert coordinator, Andrea, will guide you every step of the way.

On-Site
Coordination

Metropolis understands that successful event transportation requires experienced on-site staff to manage curbside flow. Our “M.O.E.T.” Metro Onsite Event Team, backed by years of global event experience, ensures your event runs seamlessly.

“Servicing our passenger’s transportation needs to over 5,000 travel destinations across the globe.”

We Are “Metro”
Metropolis Diversity & Inclusion Statement

At Metropolis, we take the broadest possible view of diversity, embracing the visible and invisible qualities that make each individual unique. We value the perspectives and experiences everyone brings to help us serve people from all walks of life. We welcome and encourage these differences as part of our mission to deliver services globally. We believe every customer, influencer, partner, advocate, and employee deserves equal access to solving community challenges. That’s why we strive to center diversity, equity, and inclusion in our daily operations—and we commit to upholding these principles for our employees, the communities we serve, our customers, and our partner suppliers.

Core Values of Metropolis Passenger Logistics
Safety Above All

We never compromise on safety. Through rigorous training, strict compliance with transportation regulations, and a culture of vigilance, we ensure every ride is delivered with the highest standard of protection and care.

Service with Purpose

We are ladies and gentlemen in the service of ladies and gentlemen. Every interaction reflects professionalism, dignity, and respect — because delivering a superior experience isn’t a task, it’s our promise.

Teamwork That Delivers

We work as one — across departments, shifts, and locations — to deliver 110% client satisfaction. Collaboration is the engine behind our consistency, reliability, and client trust.

Accountability You Can Trust

We do what we say, and we own what we do. Through transparent communication, operational integrity, and real-time responsiveness, we deliver results that build long-term partnerships.

Driven by Innovation, Rooted in Community

We embrace forward-thinking solutions — from technology that enhances service to cleaner, more efficient transportation. At the same time, we stay deeply connected to the communities we serve, building partnerships and delivering with purpose beyond the ride.

We Believe
that each Metro customer, influencer, partner, advocate, and employee must have equal access to solving community problems.
We Strive

to include diversity, equity, and inclusion practices at the center of our daily business.

We Commit

to using positive D&I practices for our employees, the communities we serve, our customers and our partner suppliers.

Satisfied Customers
0
Satisfied Customers
0
Satisfied Customers
0
Satisfied Customers
0
Why Choose Metro?
Here’s why we excel for our customers
Root Cause Analysis

We use Root Cause Analytical Methodology to create service-based solutions to passenger transportation that meet the needs for all our  clients.

180-Degree Process

Metropolis uses a proprietary 180-degree implementation process to ensure client needs are met through pain point reduction and KPI-driven success.

Personalized Expertise

Our team applies large corporate enterprise methodologies in our business infrastructure while giving our clients the personalized service of a boutique vendor.

social_2-line-27
C.A.R.E.S Service

C – Customer Service
A – Accountability
R – Responsibility
E – Execution
S - Safety

BOOK BY PHONE

Live Call Center
Operational 24/7 & 365

Toll Free: 1-877-595-2525
Local: 215-595-2525

ONLINE BOOKING

Add account info and Password to open customer booking portal page

BOOK BY EMAIL

When emailing request, please identify account name & account number.

BOOK BY TEXT

When texting request, please identify account name and/or account number.

1-215-595-2525

The Metro Team
Operations
mike
Michael Barreto
President & Founder
andrea
Andrea Barreto ​
Client Satisfaction Officer
george
George Hamilton
Dispatcher
metro-logo
Sevin Melton
Dispatcher
Chauffeur & Shuttle Staff
fredrick
Fredrick Trager
Years Of Service: 17
micheal
Michael Giordano
Years Of Service: 12
satnam
Satnam Ryatt
Years Of Service: 11
christopher
Christopher Smith
Years of Service: 23
david
David Gardner
Years of Service: 14
robert-d
Robert Davies
Years of Service: 18
Sustainability & Environmental Policy Statement

At Metropolis Passenger Logistics, sustainability guides our operations to serve customers, protect the environment, and ensure long-term success. Our commitment encompasses the following key areas. 

Through these efforts, we align performance with a strong commitment to environmental and community stewardship.

What People Say
Naticia Fonseca

I am a Wedding Planner and recently worked with Metropolis for a large wedding. They made the transportation services so smooth and effortless. Communication was great and they were so helpful with confirming details and logistics! Great experience!

Angela Sposito
Local Guide

Used this company for our wedding at Waterloo Village in Stanhope NJ. They were on the preferred vendor list. Andrea was great and super responsive. Pricing was fair in my opinion. Drivers were always on time and we had full communication of driver arrival and itinerary for the day of drop off/pick up times. Everything was very organized.

StarrbrightTV 2112

Highly recommend metropolis! We use them to and from the airport for a stress free vacation. Nice vehicles used ,Always on time , great communication and friendly drivers. We used again for our Disney trip 6/16/24 driver was right on time and very helpful with our bags. Driver got us to airport with plenty of time. If you want a vacation without stress to and from the airport, we cannot recommend enough!

Gary Savrin

Always a great experience. This is the only transportation service we would ever use. Our most recent trip was two weeks ago. Travel is stressful enough without having to worry about getting to the airport on time. This time, we were leaving during weekday rush hour. Charles showed up 15 minutes early to start off a perfectly smooth experience. When we returned, as soon as we walked out with our luggage, there was David holding a sign with our name and we were out of the airport quickly. Starting from setting up the reservation, it was very obvious that the people running this company treat customer service as their top priority.

Sandy Costello

Can’t say enough good about this company and their personnel. We have used them many times when going on vacation for rides to the airport and home and it makes life so much easier and stress free. The vehicles are impeccable and the driver’s are so friendly and on time. Booking this service is the best thing we did!

markarije

Awesome experience. All the staff I interacted with was exceptionally polite and friendly, especially Tyler over the phone!! Driver on time and very mindful. Will definitely use them again!

Quentin Shackelford

Great company, you will be in very good hands, highly recommend

Krystal DeBernardo

While I didn’t end up going with Metropolis for my wedding transportation, I was very impressed with Andrea’s service she provided. She has been very responsive, personable, knowledgeable, and overall a pleasure to work with. I would recommend Metropolis based on my experience with Andrea alone. Hopefully sometime down the line I will be able to use their services!

Lynn Rotoli

Used metropolis 14 seat van for a 70th bday party. Driver was great. On time, courteous and accommodating. I would and WILL use again. Price was right too. The van was small but luckily we had one extra seat. Very clean. Very nice looking vehicle. Great service product and price

Marilyn Scarpa

FANTASTIC! We used Metro for our latest trip (always use for every trip) and once again the experience could not have been better! The office staff treat your needs, whether for weddings, events or trips, like it is the most important booking ever! They treat you like family and want to make certain all of your needs are taken care of. Thereafter, you are provided with every possible piece of information you may need (or not even realize that you need) including reservation info, reminders, realtime status and more! Once you driver and vehicle arrive it is top notch! Clean, safe, courteous and on time! Same for all aspects of your return. They are the best by far!!! Highly recommend!

John Talian

We used Metropolis to provide transportation for my daughter’s wedding. The cars and vans/microbusses used were clean and well maintained. The drivers were considerate with all of the dozens of people being shuttled to and from the hotels to the venue. A coordinator was assigned to orchestrate transportation throughout the event, leaving the host and the guests to enjoy the day without worries. Andrea from Metropolis was knowledgable and very understanding in setting up all of the details. I recommend Metropolis for your transportation needs.

Gina Delvescio

We have had the pleasure of using Metropolis for both family and corporate events. From trips to NYC, to airport transportation, to huge busses for Eagles games, Mike’s team has been amazing! They are professional, always on time (early actually), and they make your travels easy and comfortable no matter the party size. Highly recommend for your next event or trip!

Get In Touch

"*" indicates required fields

Your Name*
MM slash DD slash YYYY

Ready To Book Online?

We know how to keep our clients moving! We can book you a rickshaw in Bangkok, a gondola in Venice, a horse drawn carriage in Central Park, or a Rolls Royce in South Beach! Wherever your logistical need is, we can get you there with excellent service and execution via land, air, and sea! We are 

METROPOLIS PASSENGER LOGISTICS: LOCALLY, NATIONALLY, GLOBALLY!

Live Call Center
Operational 24/7 & 365

Toll Free: 1-877-595-2525
Local: 215-595-2525

Email: reservations@metro-ride.com

Book By Text: 1-215-595-2525

Follow Us On Facebook
Follow Us On YouTube
Follow Us On Instagram
Follow Us On LinkedIn
Partners & Affiliations